Administrative Assistant

fit20 is growing in the Fredericksburg area! Do you have a passion for helping others? This is a role with a flexible schedule and could be perfect for you.

fit20 is looking for an Administrative Assistant/Customer Service Representative for its headquarters in Fredericksburg, Virginia. This is a non-exempt position with a 40-hour workweek and the need for occasional overtime. We provide competitive compensation and an enjoyable, good-natured work environment.


The following is not a comprehensive list of responsibilities. Responsibilities may be added or changed at any time with or without notice, as deemed necessary by the Company.

Administrative Assistant:

Maintain and update filing system

Provide administrative support for franchising staff as needed, including but not limited to travel coordination, expense reports, messaging, and general support

Handle all incoming calls for the Company during designated hours

Utilize CRM system to record information

Coordinate Training Sessions and Visits from Prospective Franchisees

Assist operations in developing and documenting processes and systems


Excellent communication skills – articulate and practice excellent listening, verbal and written, and oral communication skills. Must be able to articulate ideas and findings, both verbally and in writing, to a wide variety of audiences.

Highly motivated, organized, and creative.

Strong work ethic; work equally well independently, as well as in groups, under high-pressure situations, and with little or no supervision.

Strong attention to detail.

Ability to maintain strict confidentiality at all times.

Success in this position requires the ability to balance day-to-day work challenges, accommodate multiple demands, shifting priorities, and rapid change.


High school diploma or higher, or at least two (2) years’ experience in a professional environment.

Experience (and proficiency) in Google Drive, Microsoft Word, Outlook, Excel, PowerPoint, and Adobe.